Shipping & returns
We primarily ship via FedEx or UPS Insured for secure, two-day delivery straight to your door.
Most orders are delivered within two business days once shipped.
Custom and personalized pieces may take longer, depending on the design and production time. We’ll provide an estimated delivery date when you place your order.
Yes, we offer international shipping.
Once your order is packaged, we’ll send you a tracking number so you can easily monitor your shipment’s progress.
Payments & orders
We accept all major credit cards, including Visa, Mastercard, American Express,and Discover.
We also offer Shop Pay, Apple Pay, Google Pay, and other secure payment options at checkout.
We offer a financing program that allows you to pay over time, subject to credit approval.
Yes—your payment information is 100% secure.
All transactions on our website are processed through Shopify Payments, which uses industry-standard encryption and security protocols to protect your personal and payment information.
We never store or have access to your full credit card details.
Prices listed do not include applicable state taxes. Any required taxes will be calculated at checkout based on your shipping address.
Product & customization
Custom jewelry design is our specialty! If you can dream it and provide us with a photo or sketch, we can bring it to life.
Simply share your inspiration, whether it’s a photo, sketch, or idea, and we’ll bring it to life. We have access to over one million diamonds and colored gemstones to craft your piece exactly to your specifications. Once we finalize the design together, we’ll begin production—often completing custom pieces in as little as 10 days.
Yes, we offer personalization services such as engraving and resizing.
We can transform a sketch into a finished piece in as little as 10 days.
We offer both mined and lab-grown diamonds, as well as mined and lab-grown colored gemstones.
Our lab-grown colored stones are of exceptional quality, created using hydrothermal, flux, or Czochralski methods.
Our lab-grown diamonds are premium-quality CVD-grown diamonds.
All our mined diamonds and gemstones are carefully selected for superior quality.
Jewelry care
Care for your Amore di Lusso jewelry as you would any fine jewelry. We recommend cleaning it with mild soap and warm water.
Ethics & sustainability
Every gemstone we offer is ethically sourced.
We are committed to ethical and environmentally responsible practices. Our gemstones and diamonds are carefully sourced from trusted suppliers who follow strict ethical and environmental standards.
We also offer lab-grown diamonds and gemstones, which have a significantly lower environmental impact compared to traditional mining.
Additionally, our custom jewelry pieces are crafted with care to minimize waste and promote long-lasting, heirloom-quality design.
Warranty
We gladly accept returns on non-custom, unworn pieces within 14 days of delivery for a full refund.
Custom-designed, personalized, or resized pieces arefinal saledue to their bespoke nature.
If you have any concerns about your order, please contact us—we’re here to help.
Trade-In Policy
Yes! We offer a jewelry upgrade program. You may trade in your Amore di Lusso piece and apply 100% of the original purchase price toward a new piece valued at least twice the original price.